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Sales and Refunds

All sales pertaining to the purchase of the promotional, creative, management, photography and videography, and any add-ons are final.

If any additional add-ons are required to the package you purchased, the total costing will be quoted and approved, before works begin. There will be no sudden or hidden charges to any packages you purchase.

You have the right to cancel your project within 14 days from purchase, in the event no works have begun on the project, and may be eligible for a full or partial refund.

Please note, that once works have begun on any of the purchased packages, you will no longer have the right to cancel your purchase.

Brand-flow is not responsible for the accuracy of the information provided to us.

Brand-flow is not responsible for the actions or content of third parties that has commissioned us for any works. And you release us, our directors, officers, employees and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against such third parties.